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© 2019 Qottica. 

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

Call us at 561-802-7070 or email us info@qottica.com

FAQ

 

CUSTOMER SERVICE

Our Customer Service Department is open weekdays between the hours of 9AM – 5PM Eastern Time.

 

FORMS OF PAYMENT

Qottica currently accepts Visa, MasterCard, American Express, and Discover as well as company checks.

 

QOTTICA USER ACCOUNTS

To create a Qottica user account, simply click on the LOGIN link located in the top-right corner of thr website, click the CREATE AN ACCOUNT button, enter the requested information in the spaces provided and then click the SUBMIT button located immediately below the space where you entered your email address.

WARRANTY

All of our products are covered by a two year warranty against manufacturer defects.

 

TERMS AND CONDITIONS

IS USE OF THE QOTTICA WEBSITE GOVERNED BY TERMS AND CONDITIONS?

Yes. Please click this TERMS AND CONDITIONS link or the one located at the bottom-left of the website for details.

 

NEWSLETTER

HOW DO I STAY UP TO DATE WITH QOTTICA NEWS AND SPECIAL OFFERS?

Please sign-up for our newsletter by entering your email address in the EMAIL SIGN UP box at the bottom of this website.

 

SOCIAL MEDIA

QOTTICA is a community of people who enjoy sharing photos and thoughts about a wide range of topics, from fashion to music and beyond! Actively engaged throughout all major social media platforms, the QOTTICA community is dynamic, fun and growing everyday! Please join our community by clicking on these links or the ones located at the bottom of this website under the header FOLLOW US to follow us on FACEBOOK, TWITTER, INSTAGRAM, PINTEREST, and YOUTUBE.

 

SCOPE

This Privacy Statement covers only data collected through the Website. It does not apply to any other data, such as data that we collect offline or data that others collect on websites that are linked to our Website. We encourage you to read the privacy statement or policy of every website you visit.

 

CHANGES

Carefully review this Privacy Statement. It is effective and current as of July 15th 2019. We will amend it from time to time as our technology, services, and business models may change. If we change it, we will post a revised version on the Website. Please check back periodically.

 

ACTIVELY SUBMITTED DATA

When you actively send us data through our Website, you are providing, and we collect data such as your name, email address(es), billing address(es), delivery address(es), telephone number(s), and credit card information. In each such instance, you will know what data we collect through the Website, because you actively submit it. We collect actively submitted data primarily for the purpose for which you originally sent us the data. We may also use this data internally as research data to improve our products and services, and for purposes of advertising, promoting, and informing you about products, services, initiatives, and events; you can opt out of receiving marketing emails as explained below.

PASSIVELY TRACKED DATA

When you visit the Website, we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Website, the Internet address of websites from which you link to our Website, the computer technology you are using and your movements and preferences on our Website. We use technology that many other websites employ, including, without limitation, cookies, to collect information such as the aforementioned.

 

We describe our use of cookies and similar technologies, and your choices about these technologies, in our Cookies Policy. We may use cookies to collect information in connection with future visits from that Website, to recognize you as a previous visitor and to track your activity on the Website.

 

As detailed in our Cookies Policy, you may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Website might not work without cookies. We reserve our right to also use other technologies such as Internet tags, web beacons, and navigational data collection tools (log files, server logs, or click stream). We collect passively tracked data primarily for purposes of administering, protecting and improving our Website and our systems, to better understand the preferences of our Website visitors, to identify server problems, to compile aggregated statistics about Website usage, to help personalize your experience of our Website, and to personalize offers.

 

DISCLOSURES OF DATA, SHARING

We do not share your personal data with third parties, except as follows:

  • With our corporate affiliates all over the world.

  • With your consent.

  • With our affiliated and unaffiliated service providers and third parties all over the world that process or maintain data on our behalf, including conducting our marketing and promotional campaigns. Such service providers and third parties are subject to strict confidentiality obligations and may access and use your information only in accordance with our instructions and not for their own purposes.

  • We will disclose data as required by law or to protect you, other users, us or third parties from harm, including fraud, data security breaches or where someone’s physical safety seems at risk.

  • In a reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer accepting the commitments made in this Privacy Statement and compliance with applicable law.

 

SECURITY

We take reasonable steps to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from our Websites are not encrypted.

 

WEBSITE USE IS “AS IS” AND AT YOUR OWN RISK

We make no express representations or warranties of any kind regarding the accuracy or completeness of information on this Website.

 

EXCLUSIVE REMEDIES

Your sole and exclusive remedy for any dissatisfaction, defects, errors or problems regarding the Website shall be that you leave the site.

OUR LIABILITY SHALL BE LIMITED
We shall not be liable for any indirect, incidental, special or consequential damages, loss of data, profits, or revenue, or cost of cover, or any similar or other damages arising from the use of the Website. Our liability for direct damages relating to the Website shall be limited to U.S. $100 in the aggregate. The aforementioned limitations of liability shall apply to any loss or damages, however caused and regardless of the theory of liability, whether derived from contract, tort (including, but not limited to, strict liability and negligence), or any other legal theory, even if we were advised of the possibility of such damages and regardless of whether any of the limited remedies here under fail of their essential purpose.